Tuesday, August 23, 2005

It Is Nice To See Sony Do Something Right...

I posted on this topic last week, complaining about the group XP change that was pushed live with SWG (after only 16 hours of testing, i found out from the galaxy report). Here is a statement they put out yesterday.

Dear Star Wars Galaxies Players,

On behalf of the entire LucasArts and SOE SWG team, we wanted to take this opportunity to apologize for a recent change we made regarding group experience (XP) rates. With Publish 22, we attempted to fix an unintended game play mechanic that we introduced with the Combat Upgrade earlier this year. Specifically, we wanted to correct a large divergence between the rate at which experience (XP) could be earned in a solo setting versus a group setting. After this change hit live, we were presented with a mountain of feedback describing how this change had a major negative impact on your enjoyment of the game. We want to let you know that we hear you and we value your feedback. You were right: we made a mistake on this one and we reversed out the change because of that feedback. We continue to learn from experience and pledge to improve our process for bringing you timely updates to Star Wars Galaxies. Thank you for your understanding and we look forward to seeing you in the game!

Sincerely, Julio Torres Producer, Star Wars Galaxies LucasArts Todd Fiala Director of Development, Austin Studio Sony Online Entertainment

Thats a step in the right direction...now lets fix those bugs!

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